![]() Kindly allow 2-3 business days for your return to be processed and for the exchange to be shipped out once we receive your return. You may also return the item to a Happy Return Bar (available within 60 Days of purchase) Ship your item back using the prepaid label included in your package, or we'll email you one to print at home. Reserve your exchange item online via your order history or contact customer service (88) prior to returning. All items that are sent back as an exchange need to follow the applicable terms from the Return Policy. We are not able to reserve pre-order items for exchange. ![]() Please note we can only reserve in-stock items for exchanges. The item being returned for an exchange must be received within 30 days of initiating the exchange request. You will receive refund confirmation within 24 hours from the drop-off date.Ī few exclusions apply, and the following items cannot be accepted through Happy Returns however, you have the option to return via mail:Įxchanges must be initiated within 90 days of shipment of the order.Locate a Return Bar near you, bring in your items, and you're good to go!.Simply start your return online to receive a QR code.We partner with Happy Returns, to offer printer-free, packaging-free, and sustainable returns and exchanges. If you do not have an account, you may access your order through this link. If you need a new return label, you have the option to log in to your account (link to login page) and mark the items you wish to return, and generate another label if needed. You can return your item using the return label that was provided in your package. If it is past the return window, please contact our customer service team before returning your item to avoid having your package returned or not processed. der Erstattung durch einen Gutschein ausgeschlossen. Products where the protective seal is no longer intact, opened, or used, cannot be returned for a refund.Īrtikel mit dem Hinweis „FINAL SALE“ sind von Umtausch und Kaufpreiserstattung bzw. We will accept back beauty products within 30 days, provided that they are unused and unopened. Please try on over your underwear for sanitary reasons. Shoe boxes are an essential part of the product presentation and must be returned undamaged, along with the shoes. Shoes scuff very easily on any hard surface. For Tops and Dresses, please be careful of makeup or deodorant rubbing off on the garment. Items must be returned unworn, unwashed, undamaged, unused, and with all original tags attached.
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